Contact Us

In case of additional documents or if called for a personal interview at the Italian Consulate, applicants should track the status of the application online.Please click here.


Kolkata Rene Tower, Building No. 1842,
Rajdanga Main Road, Rajdanga,
Landmark: Near Geetanjali Stadium Kolkata, 700107, India
Location Map


Blue Dart Express Limited,
R.G.Baruah Road, Nilgiri Path,
Near Doordarshan Kendra,Guwahati-781024


Academy of Culinary Arts Building,
Ground Floor,Mahalaxmisthan Marga,
Lagankhel, Lalitpur, Kathmandu, Nepal
Location Map


India + 91 22 67866004
08:00 to 12:00 and 13:00 to 16:00
Monday – Friday except Consulate holidays
Chat (Agents shall respond to the queries on real time basis
between 9.00 to 17.00 from Monday to Friday)


18000910120 (Toll-Free number)
Alternative number: +9779817011745
Between: 08:00 to 16:00 (Monday – Friday)

Submission/Inquiry Timings

Kolkata Applicants and Representatives
09:00 to 15:00
Monday – Friday

Travel Agents
09:00 to 11:00
Monday – Friday
Guwahati 10:00 to 17:00
Monday – Friday
Kathmandu 08:00 to 12:00
Monday – Friday
Collection Timings

Kolkata 15:00 to 17:00
Monday – Friday
Guwahati Passports will be couriered to the applicants
Kathmandu 13:00-15:00
Monday – Friday

Please carry below mentioned documents at the time of passport collection

  Original Invoice cum Receipt
  Authority Letter from Applicant in case Travel Agent or Representative collects the passport on behalf of the applicant
  Authority Letter from Travel Agency on corporate letterhead
  Photo ID copy of the authorized person who is coming for the collection of the passport